Phone number: +44 (0) 208 662 6070

Debt Recovery and Credit Control
For Business Owners
CONTACT US TODAY
Debt Recovery and Credit Control
For Business Owners
CONTACT US TODAY

In the business world, a healthy cash flow is the lifeblood of your organisation. Both credit control and debt recovery play a crucial role in maintaining that flow, but they operate at very different ends of the spectrum. 

Helping you recover cash locked up in unpaid invoices – No win, no fee 

Remember: Debt recovery is like patching a leaky roof. Credit control is building a solid, weatherproof one. By prioritising credit control strategies, businesses can safeguard their financial security and achieve measurable improvements in their financial performance.

Led by fintech collections experts

Ethical and professional approach 

Strategic advice on getting paid

Clear communication and Bespoke reporting 

Tailored workflows 

Access to group insolvency and funding expertise  

Customer monitoring and alerts 

Legal support  

No win no fee 

Helping you recover cash locked up in unpaid invoices – No win, no fee 

Debt Recovery FAQ’s

fintech (1)

Led by fintech collections experts

approach

Ethical and professional approach 

analysis (1)

Strategic advice on getting paid

Clear communication and
Bespoke reporting
 

Tailored workflows 

Access to group insolvency and funding expertise  

Customer monitoring and alerts 

Legal support  

No win no fee 

Debt Recovery: The Firefighters of Finance

Debt recovery is the reactive approach. It’s what kicks in when invoices are overdue, and you need to take action to collect outstanding payments. This often involves chasing late payments, negotiating settlements, and potentially even resorting to legal measures. While essential for recouping losses, debt recovery is a time-consuming and sometimes contentious process.

Debt Recovery FAQ’s

We specialise in recovering all types of B2B debt.

Timeframes will vary on a case-by-case basis, our understanding of loan structures and borrower behaviour allows for efficient collections.

Working with your client to understand their specific needs allows us to develop customised collection plans that maximise recovery rates.

We maintain professional communication with all debtors in an ethical manner while employing collection strategies informed by our debt recovery experience.

We offer transparent fee structures tailored to your specific needs on a no-win, no-fee basis other than out-of-pocket disbursement if required.

Credit Control vs. Debt Recovery: Proactive Prevention vs. Reactive Rescue

In the business world, a healthy cash flow is the lifeblood of your organisation. Both credit control and debt recovery play a crucial role in maintaining that flow, but they operate at very different ends of the spectrum. 
Remember: Debt recovery is like patching a leaky roof. Credit control is building a solid, weatherproof one. By prioritising credit control strategies, businesses can safeguard their financial security and achieve measurable improvements in their financial performance.

Informed Decisions, Improved Outcomes

Effective credit control empowers you to make informed decisions about extending credit. By understanding your customers’ financial health and setting clear expectations, you can minimise the risk of bad debt and late payments. This translates to a smoother cash flow, improved profitability, and a more positive relationship with your customers.

Credit Control, Informed Decisions, Improved Outcomes

Effective credit control empowers you to make informed decisions about extending credit. By understanding your customers’ financial health and setting clear expectations, you can minimise the risk of bad debt and late payments. This translates to a smoother cash flow, improved profitability, and a more positive relationship with your customers.
Take control of your receivables and ensure timely payment for your business going forwardCredit control is the proactive strategy that helps ensure you don’t need to recover debt. Here’s how credit control builds a strong financial foundation:

Risk Analysis

Credit control involves thorough customer vetting before extending credit. This includes checking creditworthiness, setting clear payment terms, and establishing credit limits.

Clear Communication:

Clearly outlining your payment terms and expectations upfront sets the tone for a healthy financial relationship with your customers.
Efficient Invoicing:
Timely and accurate invoices ensure customers understand what they owe and when payment is due.

Early Intervention

Credit control involves monitoring outstanding balances and promptly contacting customers when payments are overdue. A friendly reminder can often be enough to get things back on track.
mitigation (1)

Risk Analysis

Credit control involves thorough customer vetting before extending credit. This includes checking creditworthiness, setting clear payment terms, and establishing credit limits.

Clear Communication:

Clearly outlining your payment terms and expectations upfront sets the tone for a healthy financial relationship with your customers.

bill (1)

Efficient Invoicing

Timely and accurate invoices ensure customers understand what they owe and when payment is due.

intervention (1)

Early Intervention

Credit control involves monitoring outstanding balances and promptly contacting customers when payments are overdue. A friendly reminder can often be enough to get things back on track.

Credit Control Fees

Tier 1: Essentials

£1000

Prioritise credit control without overburdening yourself with complex procedures. Let us help you establish a solid financial foundation. 

Who is it for: 

Our Essentials tier is designed for small businesses and early-stage startups. You have a customer base of 1-50 active accounts per month and are looking for professional credit control services to ensure stable cash flow. You may not have a dedicated credit control department and require support in managing your debtor’s book efficiently. This tier is for you if you want to establish a solid financial foundation without overburdening yourself with complex credit control procedures. We prioritize credit control to keep your finances in order while you focus on growing your business. 

Tier 2: Premium

£1500

Value personalised strategies, weekly monitoring, and custom credit risk reports. Stay ahead of potential issues with our Premium tier. 

Who is it for: 

Our Premium tier is tailored for small to medium-sized enterprises (SMEs) with a larger customer base of 51-250 active accounts per month. Your business is experiencing growth, and you require a more proactive approach to credit control. You value personalized strategies, weekly monitoring, and custom credit risk reports to manage a higher volume of accounts effectively. This tier is the right choice you if you want to stay ahead of potential issues or need to proactively escalate collection efforts and access basic legal support when necessary. 

Tier 3: Scale

Quote on Request

Daily proactive monitoring, immediate follow-ups, pre-legal debt recovery, and advanced analytics. Our Scale tier offers comprehensive support for efficient debt recovery.  

Who is it for: 

Our Scale tier is the pinnacle credit control offering, suitable for established businesses of all sizes, from SMEs to larger corporations, that prioritize financial stability, risk mitigation, and efficient debt recovery. You will have a significant and sometimes complex customer base and financial structures. You require daily proactive monitoring, immediate follow-ups, and highly tailored credit management solutions to navigate intricate credit challenges. This tier is the right choice for you if you need comprehensive support, including pre-legal debt recovery, dedicated collections teams, and advanced analytics to optimize your credit control strategies. This service offers you professional expertise to reduce your credit risk and maximise your cash flow. 

Credit Control FAQ’s

Outsourced credit control involves enlisting a third-party service to manage and streamline your credit control processes. It can benefit your business by improving cash flow, lowering DSO, reducing late payments, and allowing your internal team to focus on core activities.

Our team of experienced credit control professionals will work closely with your business to understand your credit policies and procedures. We can then manage invoice chasing, credit risk assessment, and collections, ensuring timely payments from your clients.

 

Absolutely. Our services are tailored to suit businesses of all sizes. Small businesses often find outsourcing beneficial as it provides access to expert credit control without the need for a dedicated in-house team.

No, you won’t. Our goal is to enhance your credit control processes while maintaining positive customer relationships. We work collaboratively with you to ensure a seamless and professional experience for your clients.

We take data security seriously. Our systems are equipped with the latest security measures, and our team adheres to strict confidentiality protocols. You can trust us to handle your financial data with the utmost care.

Yes, our tiered offer a flexible and customisable solution to your needs and budget. Whether you need assistance with specific aspects of credit control or a comprehensive solution, we can tailor our services to meet your unique requirements.

We have experience working with diverse businesses, adapting our services to meet the unique needs of each sector.

We provide regular updates and reports on the status of your credit control activities.

Getting started is simple. Contact our team, and we’ll schedule a consultation to discuss your specific requirements and tailor a solution that best suits your business needs.

Our team’s expertise, commitment to customer satisfaction, and tailored solutions set us apart. We prioritise building long-term partnerships and delivering results that positively impact your bottom line.

Case Study

 A print firm established in 1990, located in East Anglia, was wound up on August 2nd, 2023. The company reported outstanding invoices totalling £361,725. BABR Debt Solutions Ltd was appointed by the liquidator on September 4th, 2023, to collect these debts.

Meet our team

Andrew Everett MCICM

Head of Debt recovery
With 18 years in credit management, Andrew embarked on his career with a FTSE100 company with a view to becoming an accountant.  However, he realised his skills were more aligned with working directly with customers and payment collections.  He’s CICM qualified, which enabled him to move into a supervisory and Assistant Credit Manager role where he thrived on the challenge of collaborating with service providers, enhancing processes, and ensuring timely payments for customers.
 
Transitioning to B2B lending, Andrew has worked with SMEs across the UK. Collaborating with businesses and legal panels, maximising recoveries while nurturing departmental growth and expanding the loan portfolio. During this time he gained substantial legal experience as the primary point of contact for insolvency matters.
 
Outside of work, Andrew is a mad keen (terrible) golfer playing at his home course in Colchester.  He’s a big Manchester United fan from before they were good to now so has completed the full cycle!  He enjoys going to concerts, geeking out at the Marvle movies and spending time with his wife, daughter, and labrador puppy.

Bernelle Mitchell-Cundy

Account Executive – BABR Credit Services

Bernelle joined the BABR team in September 2023 as an Account Manager on the Debt Solutions team. She graduated with a law degree and began her career within the Insolvency sector dealing with both personal and corporate cases.

As well as 5 years Insolvency experience, Bernelle has over 18 months involvement within debt solutions working with lenders and SME’s to maximise recoveries. She is keen to expand her knowledge in this area and become CICM qualified.

Outside work, Bernelle loves to travel and visited 7 countries in 1 year!  She enjoys spending time with family and friends and keeps fit with body combat classes and boxing; an interesting fact, she boxed in the ABA Championship Finals back in 2008.

Natasha Connor

Relationship Manager

Natasha joined BABR as a Relationship Manager in March 2024, having previously worked in banking for nearly three decades. Her career began at Barclays retail and developed to positions in international, private, and wealth divisions, culminating in a credit risk debt recovery role.

Natasha spent 10 years as a relationship manager, focusing on a portfolio of international corporate and personal wealth clients, later specialising in oil and mining companies based in South and West Africa. Natasha was also a restructuring and recoveries manager for 12 years, supporting businesses experiencing financial distress. She enjoyed engaging with insolvency practitioners, lawyers, and service providers to recover payments for Barclays. Her work also included debt restructuring and monitoring. Her experience is perfectly aligned to working at BABR, where she will use her extensive skill set and expand her knowledge in debt recovery and commercial finance.

Natasha has identical twin boys who keep her busy, and she loves travelling with family and friends as well as going to music concerts, the theatre and art galleries.

Contact us to support you

To discuss your specific needs please contact our Head of Debt Recovery Andrew Everett.
Email: debtsolutions@babr.co.uk
Email: andrew.everett@babr.co.uk.
Tel: 0208 662 6072