BABR's Debt Recovery Solutions for Lenders
Regain control of your finances

Who We Are

At BABR, we bring a fresh perspective to the debt recovery market, combining decades of experience in Credit Control, Collections and Debt Recovery. As a new entrant to the market, our innovative approach is reshaping the industry and addressing the intricacies and demands of the lending sector.

Choose BABR for a seamless, innovative, and cost-effective debt recovery experience tailored to your lending facility needs. 

Let’s transform your aged debt recoveries together.

Leading Tech-Platform

Customer-Centric Workflows

Our leading-edge tech platform is tailored to your unique customer profile, streamlining the recovery process and creating a personalised experience.

Customer-Centric Workflows

Our leading-edge tech platform is tailored to your unique customer profile, streamlining the recovery process and creating a personalised experience.

Automated Communications

Timely and consistent communication is crucial. Our system ensures automated responses, prioritising debtor communications for swift action.

Diverse Communication Methods

We communicate through calls, emails, text messages, and soon-to-be WhatsApp. Our system provides a seamless multichannel experience.

 

Comprehensive Audit Trail

Every action is securely recorded, extractable, and reportable, ensuring transparency and accountability.

Diarised Actions

Our system schedules next action dates based on client responses, keeping the recovery process on track.

Consistent Communication

Scheduled meetings follow an agreed structure, focusing on the information you need, with discussions on new instructions and outstanding legal matters.

In-Depth Customer Reporting

Real-time reporting gives you a clear view of your accounts’ performance, facilitating informed decision-making.

Addressing your challenges and pain points

Costly Legal Fees

Working with our law panel, we offer contingency-based agreements, minimising upfront costs, and ensuring you only pay disbursement fees if there is no collection.

Reporting Challenges

Our robust reporting capabilities offer a comprehensive view of your portfolio’s performance, customizable to your specific requirements.

No Pointless Meetings

Scheduled meetings follow an agreed structure, focusing on the information you need, with discussions on new instructions and outstanding legal matters.

System Issues 

Our software ensures a smooth onboarding process, minimising challenges related to system transitions.

Why Choose BABR?

  • Industry Expertise: Decades of experience combined with fresh, innovative thinking.
  • Leading edge Technology Solutions: Our software adapts to your unique needs.
  • Efficient Communication: Timely updates and personalized interactions with debtors.
  • Real-time Reporting: Comprehensive insights for informed decision-making.
  • Cost-Effective Strategies: Minimize costs with our contingency-based legal fee structure.

Debt Recovery FAQs

Our debt recovery process is based on a combination of our team’s extensive industry experience, coupled with the feedback from the ever-changing business environment and specific industries we work with. We use the full range of communications methods available to contact and engage, maximising the probability of a successful recovery.

A standard cycle is anywhere between 1-60 days, with the optimum timing, frequency and volume of communications used.

If we’re unable to secure a result within this time we’ll recommend the most appropriate next steps e.g., tracing, field agents, legal action, close etc.

As an end-to-end service provider, we’re able to manage the process from early-stage arrears through to litigation. If tracing, field agent or legal services are required, our expert panel of trusted suppliers deliver this via us, meaning cases are always progressing and you have the same point of contact throughout.

We work with businesses of all sizes across all industries who have challenges with slow/non-payers. Our clients include accountants, fintech’s, property companies and more, with debts ranging from hundreds of pounds to hundreds of thousands of pounds.

We tailor our approach to suit the specific situation. 

To initiate debt recovery, we will require details about the debtor, the debt owed, and any relevant documentation requiredIf we require anything further, we will liaise with you. 

We’re not fans of lengthy processes, so aim to keep things simple and clear – our referral process is no exception.

  1. Read, agree and sign a service contract (it’s not onerous but we need to ensure both us and our Clients are covered)
  2. Provide the invoice(s) and contact details for the debt along with any other information you think would be useful
  3. Sit back and let us do what we do best!

Our fees are typically contingency based, meaning we will only charge a percentage of the recovered debt

Our commission rates are on a no collection-no commission basis, which means we only charge when funds are successfully recovered.

Starts from 15% and is dependent on factors such as the age, size and nature of the debt. Where there is recurring debt or several cases, we can review these and provide flexible pricing that is transparent and fair.

If additional services are required (tracing, legal etc.) we typically deliver fixed price quotes which are agreed with you in advance, removing any unexpected bills further into the process. Our longstanding relationship with our suppliers means we’re offered very competitive rates, which our clients can benefit from.

Here at BABR we offer a proven track record of success, experienced professionals, and a commitment to treating customers fairly. 

The time it takes to recover debt varies depending on the individual circumstances of each case and the debtor’s cooperation.  We always aim for the most efficient resolution. 

After carrying out a full review of the specific circumstances we will work with the debtor to explore potential solutions to maximise the recovery for you the client. 

We will provide clear reporting of your file(s) and can provide an audit trail of all correspondence and an expected outcomeWe aim to keep you as informed as you require as part of the tailored solution we offer.  

Debtors have rights, including the right to dispute the debt and request verification, we respect these rights and will abide by the relevant laws. 

Each case will have its own unique sets of circumstances, we will always work within a framework of the relevant insolvency laws to determine the best course of action and maximise any recovery. 

Absolutely, our experts are here to provide guidance on proactive debt management strategies, not just recovery.