Recoveries Lead
What we’re looking for
- A minimum of 6 years’ experience in debt recovery, with a focus on commercial/B2B and a deep understanding of debt recovery, including the associated legal processes
- Experience managing a team and/or leading projects with multiple internal and external stakeholders
- A background in servicing and managing a large portfolio of cases at varying levels of delinquency, including sound decision making on escalations
- Effective working with team members and leadership across the group to understand, strategise and report on the best course of action for recovery cases and wider processes
- Innovative with an ability to think on your feet, provide valuable insights from experience and lead the delivery of solutions
- Excellent communication skills with the ability to inspire others, lead meetings, present and network and act as an ambassador for the group.
What’s also important
- Humility, integrity and an understanding/respect of entrepreneurial spirit
- Upholding our company reputation, and increasing positive exposure
- High levels of empathy, resilience and professionalism
- Ensuring policies and procedures adhere to applicable regulation and legislation
- General business acumen coupled with a mindset geared towards continuous improvement and growth
- A sense of fun with a natural ability to engage with others and promote team spirit
What we can offer you
- Up to £45k pa + discretionary bonus scheme (up to 15%)
- Home office setup (laptop, monitors, peripherals etc.)
- 25 days holiday + bank holidays
- Contributory pension scheme
- Private healthcare (after 1 years’ service)
- Wellbeing initiatives
- Continued Professional development (tailored to you)
- Mentoring programme
- Half yearly team ‘away days’
- Employee Assistance programme
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